Right to Disconnect
The right to disconnect protects
employees who refuse to monitor, read or
respond to contact or attempted contact
outside their working hours,
unless their refusal is unreasonable
.
This includes contact, or attempted
contact, from their employer, or another
person, if the contact or attempted
contact is work-related.
These laws come into effect for all
businesses with 15 or more employees
from Monday, 26 August 2024, while
businesses with less than 15 employees
have until 26 August 2025 to comply.
What is reasonable
An employee’s refusal to monitor, read
or respond to contact or attempted
contact
will be unreasonable if the contact
or attempted contact is required by
law
.
If the contact or attempted contact is
not required by law, certain other
matters must be considered when deciding
whether the employee’s disconnection is
unreasonable.
These include:
-
The reason for the contact or
attempted contact
-
How the contact is made
-
How much disruption it causes
the employee
-
Any compensation (monetary or
non-monetary) the employee
receives to be available to work
when the contact is made, or to
work outside their ordinary
hours
-
The employee’s role and their
level of responsibility
-
The employee’s personal
circumstances, including family
or caring responsibilities.
Other matters can also be considered.
Variations to the modern awards
On 23 August 2024, the Fair Work
Commission published the final
determination varying modern awards.
We
strongly encourage you to read the
determination, as it contains helpful
information on how to apply the new
laws.
For example, the determination
explicitly states that the right to
disconnect does not prevent an employer
from requiring an employee to monitor,
read or respond to contact where:
-
the employee is being paid the
on-call allowance
-
the employer’s contact is to
notify the employee that they
are required to attend or
perform work or give other
notice about the on-call.
-
it is to notify them of an
emergency roster change
It also states that an employer must not
directly or indirectly prevent an
employee from exercising their right to
disconnect under the Fair Work Act.
More information
The Fair Work Commission has not yet
published guidance, though we do expect
something to be released after the
commission has dealt with cases of
dispute.
As a result, employers will need to
consider ‘reasonableness’ on a
case-by-case basis until we start to see
some test cases.
Your feedback
AMCA Australia, along with allied
industry groups, continues to provide
feedback to the Australian government on
this and other workplace relations
reforms.
Therefore, we welcome your feedback about how
these changes are impacting your
business to help shape our future
advocacy work.