Customer Service Skills

Customer Service Skills
This workshop addresses the needs and expectations of clients, acceptable levels of service, communication skills and how to deal with upset customers.
When
4/07/2018 - 25/07/2018
Where
AMCA House 30 Cromwell Street BURWOOD, VIC 3125 AUSTRALIA
Online registration not available.

Price

TicketRate TypeRates
Standard PriceMember$ 50.00
Standard PriceNon Member$ 100.00

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Terms and Conditions

Cancellation Policy

The AMCA reserve the right to cancel, postpone or reschedule events and training courses due to insufficient interest or other reasons beyond our control. In the instance that events or training courses are cancelled, a full refund will be given.

Refund Policy

A full refund will be given if the AMCA is notified in writing a minimum of 4 business days prior to the course commencement date. A 50% administration charge will be incurred if the AMCA is notified within 3 business days or less. No refund will be given if the AMCA is not notified of cancellation.